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Smart Adaptive booking

Recurring Grooming Appointments

Book repeat appointments weeks or months in advance. Choose how often the dog returns, save the client’s preferred days and times, and set how appointments can move when the usual time is unavailable.

freshpawsgrooming.com
Fresh Paws Grooming

The dogs coming in

BellaTank

Bella, Goldendoodle, 65 lbs

Full groom3 hrs$138
Bath and tidy1 hr 30$74

Tank, Beagle, 24 lbs

Full groom1 hr 15$62
Total$200
01

Smart Adaptive booking

Create a repeat schedule from an upcoming appointment. The series uses the same dog, service and groomer, with appointments spaced by the number of weeks you choose.

The suggested interval starts from the dog’s service group settings and can be changed before booking. A dog that comes every six weeks can have several appointments scheduled at once.

02

Repeat schedules

Choose between two and twelve additional appointments, or select Keep repeating for an ongoing schedule.

Keep repeating maintains appointments about a year ahead and adds more as time passes. Appointments beyond the current planning window are marked unconfirmed and checked again as their dates get closer.

03

Preferred days and times

Save a client’s preferred schedule on their profile, including multiple weekdays and exact time ranges. A client can prefer Tuesdays from 9am to noon and Thursdays from noon to 3pm.

Choose Book preferred days when creating the series to try those saved windows first. The full appointment must fit inside a preferred window.

If no preferred window works, Minouflow checks the original appointment day and time, then follows the recurring appointment flexibility rules set for your salon.

04

Booking history

Use the client’s previous appointments to identify their usual day and time when choosing the next appointment. Manually saved preferences take priority over a pattern learned from history.

The system needs enough appointment history before showing a learned preference. Cancelled appointments and no-shows are excluded, and the groomer’s working days are considered when identifying a preferred weekday.

05

Recurring visit flexibility

Choose what happens when a recurring appointment’s usual time is unavailable.

  • Same day only: look for another available time on the original day.
  • Same week: try another time that day, then nearby days within the same week.
  • Always ask: leave an unavailable time for staff to resolve.

Automatic changes look for times close to the original appointment and apply the salon’s rules for avoiding small gaps. These options can be adjusted under Recurring visit flexibility in calendar settings.

Availability checks

Check recurring appointments against the groomer’s working hours, existing appointments and blocked time within the planning window.

Rules that keep particular dogs apart are checked for each appointment in the series. If one date cannot be booked, the other available dates can still be scheduled.

After booking, review the dates and times together. Appointments are identified as booked, moved to fit or unconfirmed, with dates that need staff follow-up shown separately.

Appointments beyond the planning window

Schedule appointments further ahead than the current planning window. Those appointments reserve time on the calendar and remain marked unconfirmed until their availability can be checked.

As each date enters the planning window, Minouflow checks the groomer’s schedule again. An available appointment stays at its scheduled time. An unavailable appointment can move within the flexibility settings you selected.

Existing appointments that cannot be placed appear under Repeat visits to confirm on Front desk.

Groomer schedule changes

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Upcoming recurring appointments are checked again as the groomer’s schedule changes. Time off and changes to working hours can affect appointments that were booked months earlier.

Minouflow can move an affected appointment within your allowed day or week. Automatic changes keep the assigned groomer, and appointments that cannot be placed are marked for staff attention.

When an already confirmed appointment moves automatically, the client can receive a rescheduling message according to your message settings.

09

Moving recurring appointments

Choose whether a date or time change applies to this appointment or all future appointments in the series.

Moving one appointment leaves the later appointments on their existing schedule. Applying the change to future appointments uses the new day and time to calculate the remaining dates, with availability checked again.

Past appointments remain in the client’s history.

10

Cancelling recurring appointments

Cancel one appointment when the client needs to miss a date, or cancel that appointment and all later appointments in the series.

Cancelling the future appointments also ends the repeat schedule, so an ongoing series stops adding new appointments. Cancelled appointments remain recorded in the history.

Frequently asked questions

Can I book several months in advance?

Yes. Choose a fixed number of additional appointments or Keep repeating. Appointments outside the planning window are marked unconfirmed and checked again as their dates get closer.

Can recurring appointments stay with the same groomer?

Yes. A series uses the appointment’s assigned groomer. Automatic date and time adjustments keep that groomer.

Can a client have more than one preferred day?

Yes. Save several weekdays and time ranges on the client’s profile, then choose Book preferred days when creating the series.

Are preferred days a strict restriction?

Book preferred days tries the saved windows first. If those windows are unavailable, the system can use the original schedule and your recurring appointment flexibility rules.

What happens if one date is unavailable?

The other available dates can still be booked. The unavailable date is shown for staff follow-up.

Can I change one appointment without changing the rest?

Yes. Choose This appointment when moving or cancelling it. Choose All future appointments when the change should apply to the remaining series.

Does creating a series text every appointment to the client?

Creating a series does not send a separate confirmation text for every future appointment. Staff can send the next appointment at checkout, and scheduled reminders follow the salon’s reminder settings.

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