Client & Pet Management for Groomers

Record rabies expiration dates and keep a photograph of the certificate on file. Certificate reading can suggest the expiration date for staff to check and save.

Add other vaccinations your salon requires and record their expiration dates on each dog’s profile. Missing and expired records are identified beside the vaccination name.

Turn on calendar warnings for rabies that is not current for the appointment date. You can also set a reminder lead time so clients receive a message before the recorded rabies certificate expires.

Save a dog’s requested groomers or restrict bookings to the groomers who can take that dog. Requested groomers are offered first; a restriction limits who can be booked.

A dog can also be set to phone-only booking. Custom service lengths and prices can be saved for individual dogs when their appointments differ from the usual service settings.

At the client level, you can require a booking deposit or send online requests to manual review. Email and text appointment reminders can be controlled separately for each client.

Open a short brief from the appointment before the groom. It can summarize recent visits, handling flags, health and haircut notes, the client’s current requests and relevant staff notes.

Choose the topics and order your salon wants the brief to cover. The summary uses information already on file, including form answers collected for that appointment.

Import client and dog records from CSV or Excel files. Use one combined file or separate client and dog files, then review the records before importing.

The preview identifies records already on file and highlights issues that need attention. For matched clients, the import can fill blank details and add new dogs.