Skip to content

Running the business

Grooming Software for Multiple Locations

Manage your locations in one Minouflow account. Give each shop its own hours, staff schedule, booking settings, phone number, and capacity limits, with shared client records and reports for the whole business.

Elm Street

Hours8:00am to 5:00pm
Tubs3
Tables4
Groomers4

Harbor Road

Hours9:00am to 6:00pm
Tubs2
Tables3
Groomers4
Your colors
Front desk
01

Location settings

Save each location’s name, address, phone number, and website. Each shop has its own settings for hours, booking style, tubs, and tables.

Location-specific notes give Minnow AI information that applies to that shop. Your service catalog, price book, and client records stay shared across the business.

02

Hours for each location

Set opening and closing times for each day of the week, or have a location’s hours follow its scheduled team.

With Pull hours from scheduled team members turned on, the location opens with the first groomer scheduled there and closes with the last. A day with nobody scheduled is treated as closed.

These hours tell Minnow AI when the shop is open and determine after-hours phone routing. Appointment availability follows each groomer’s schedule and your booking rules.

03

Groomers working across locations

Keep one team record for a groomer who works at more than one shop. Assign the location on their shifts so their calendar reflects where they are working that day.

Schedules can repeat weekly or every other week, with changes for individual dates. When you view a location’s calendar, Minouflow shows the groomers scheduled there.

A groomer who works at multiple locations is counted once for billing.

04

Calendar and Front desk by location

Switch locations to see the appointments and groomers for the shop you are managing.

Front desk can also be viewed by location, bringing together the appointments, waitlist activity, and follow-ups associated with that shop. Calls and messages are assigned using the location’s phone line and the available appointment or client information.

Your team can work from the relevant location view while the business stays in one account.

06

Booking styles by location

Locations can follow the business’s default booking style or use their own.

Use one-on-one appointments for a location where each groomer works with one dog from start to finish. Use block scheduling where appointments are organized into arrival blocks.

The setting lives with the location, so shops with different schedules can use the booking style that fits how they work.

07

Tub, table, and resource limits

Set the number of tubs and tables available at each location. Capacity is checked against appointments at that shop.

Online booking and Minnow AI check those limits when offering appointment times. When your team books an appointment that would exceed capacity, Minouflow shows a warning. Staff can choose to proceed, and the conflict is collected on Front desk for review.

You can also add named resources and connect them to services or tags. Each location has its own resource counts, so availability at one shop does not increase another shop’s capacity.

Phone numbers and messages

Set up a separate Minouflow phone number for each location, with its own voicemail greeting and recording.

Appointment-related texts use the appointment’s location number when that line is configured. A new conversation started from a location’s Front desk uses that shop’s number.

Appointment reminders and morning-of reminders can also be turned on or off by location.

On the Minouflow + Minnow AI plan, the assistant uses location-specific information when answering questions about the shop.

Reports by location

View results for the whole business or filter a report to one location.

Review revenue, appointments, no-shows, late cancellations, groomer performance, service mix, and other reports for the period you select. Use the same date range to compare activity across your shops.

Export reports as CSV files. Exports retain the selected location, date range, and applicable groomer filters.

10

Billing across locations

Minouflow is billed per location. Each paid location includes three bookable groomer seats, pooled across the business.

Two locations include six seats in total. Those seats can be distributed across the team, and a groomer working at both shops uses one seat. Additional bookable groomers are billed when the business exceeds its combined allowance.

Your plan applies to the whole account. On Minouflow + Minnow AI, included AI minutes are also pooled across locations.

View plans and pricing

Frequently asked questions

Are client and dog records shared across locations?

Yes. Locations in the same account use shared client and dog records, including contact details, care notes, vaccine information, and appointment history.

Can each location have different hours and capacity?

Yes. Each location has its own hours and resource limits. Groomer shifts determine where and when individual team members are available.

Can a groomer work at more than one location?

Yes. Their shifts can be assigned to different locations on different days. They keep one team record and count as one bookable groomer for billing.

Can each location have its own price book?

Locations in the same account share a service catalog and price book. Location settings cover details such as hours, booking style, phone numbers, and resource capacity.

Can only one location use Minnow AI?

The plan is selected for the whole account. Choosing Minouflow + Minnow AI applies it across the account’s locations, with AI minutes pooled across the business.

See it before you pay for it.

Start your 30-day free trial and click around a sample salon. Setup, data migration and support are included on both plans when you subscribe.

Start your 30-day free trial