47 things it does
Everything it does.
Built inside our own grooming salons.
Booking
Take bookings around the clock, on the rules your salon actually runs on.
The dogs coming in
Bella, Goldendoodle, 65 lbs
Tank, Beagle, 24 lbs
Online booking
Take bookings from an easy to use, salon branded booking page. Client and pet information gets saved in between visits without needing to make an account or a password.
Service group pricing
Save time during set up and price increases by using service groups to bundle breeds with the same sizing and pricing. Each service group has its own set of rules and weight ranges to apply to each applicable breed.
Booking approval
Decide whether online bookings book straight on your calendar or wait for your approval. Each client can have their own set of rules to prevent auto approving clients who owe fees before booking. The appointment time stays held while a request is pending.
Booking links by text
Hold an appointment from your calendar and text it for the client to confirm from their phone. Unclaimed holds release themselves back to your calendar.
Automated waitlist
Keep your calendar full with automatic texting to clients on the waitlist who qualify for the opening.
Smart Adaptive booking
Book repeat appointments weeks or months in advance. Repeat appointments will flag unavailable times and move to an approved appointment time. Adjust the rules in settings and individual client profiles, set a client's preferred day and time, or let the system learn from their own booking history.
Deposits
Reduce no-shows or late cancellations by requiring a deposit from everyone, from new clients only, or from specific clients. It applies to their bill automatically at checkout.
Card on file and no-show protection
Store a card at booking and charge your own late-cancel and no-show percentages automatically.
Online booking
Take bookings from an easy to use, salon branded booking page. Client and pet information gets saved in between visits without needing to make an account or a password.
Booking approval
Decide whether online bookings book straight on your calendar or wait for your approval. Each client can have their own set of rules to prevent auto approving clients who owe fees before booking. The appointment time stays held while a request is pending.
Booking links by text
Hold an appointment from your calendar and text it for the client to confirm from their phone. Unclaimed holds release themselves back to your calendar.
Smart Adaptive booking
Book repeat appointments weeks or months in advance. Repeat appointments will flag unavailable times and move to an approved appointment time. Adjust the rules in settings and individual client profiles, set a client's preferred day and time, or let the system learn from their own booking history.
Deposits
Reduce no-shows or late cancellations by requiring a deposit from everyone, from new clients only, or from specific clients. It applies to their bill automatically at checkout.
Your day
Run the day from one calendar that knows your salon's real limits.
Tuesday, July 21Jess
Bella
Full groom, 3 hrs
Otis
Bath and tidy
Lunch
Wren
Puppy intro
Mara
Tank
Full groom
Scout
De-shed
Lunch
Piper
Full groom
Quinn
Moose
Full groom
Juno
Wash and go
Ivy
Waiting on client
Lunch
Rosa
Sadie
De-shed
Bear
Full groom
Pixie
Bath and tidy
Lunch
Hazel
Full groom
Devon
Nico
Full groom
Lunch
Gus
Wash and go
Fern
Puppy intro
Calendar and scheduling
Easy to use smart calendar with custom color appointments, drag and drop rescheduling, and drag to extend an appointment right from the calendar. Prices update automatically when an appointment's length changes.
Tub and table limits
Set how many tubs and tables each location has. Bookings that would crowd them are flagged as you book and collected on your Front desk.
Booking flags and tags
Create flags and tags to identify which dogs have special booking needs. In settings you can enable avoiding the same tags or two separate tags from booking at the same time. An anxious dog will flag when booking during a time a known barker is booked.
Groomer to dog matching
Each groomer can be set to take dogs tagged as more difficult to groom, or any tag combinations your salon needs. Those rules apply to even online booking, only showing clients availability of those groomers. The rules still apply if a client rebooks under a new profile.
Flexible lunch scheduling
Lunches can be set to move automatically during certain times of the day to minimize gaps. Online booking and the assistant will not book over lunches or blocked time.
Front desk
Open one screen each morning for what is waiting on your approval, who texted overnight, any issues flagged for the day, and who is on the clock.
Check-in and lobby board
Mark dogs in as they arrive, from the calendar or a screen at the desk, and see everyone in the building on one board.
Car check-in
Let clients check in from the parking lot by texting HERE or tapping the link in their reminder. Their whole household is marked arrived while keeping your lobby clear.
My day
On your table
Bella, Full groom
10:00am to 1:00pm
Give every groomer their own screen for today. The dog on their table is highlighted with its appointment information, the rest of their day shows in order, and they can text an owner in one tap if they are running late.
Step timing
Show bathers and apprentices a planned clock window for each step of the groom, so they can learn how to pace specific to your salon.
Appointment history
See who moved an appointment, when, and what changed. Nothing is deleted without a record.
Schedule optimization
Offer booking times that sit directly against appointments you already have, so the day fills without gaps. Set the packing rules per salon.
Calendar and scheduling
Easy to use smart calendar with custom color appointments, drag and drop rescheduling, and drag to extend an appointment right from the calendar. Prices update automatically when an appointment's length changes.
Tub and table limits
Set how many tubs and tables each location has. Bookings that would crowd them are flagged as you book and collected on your Front desk.
Groomer to dog matching
Each groomer can be set to take dogs tagged as more difficult to groom, or any tag combinations your salon needs. Those rules apply to even online booking, only showing clients availability of those groomers. The rules still apply if a client rebooks under a new profile.
Flexible lunch scheduling
Lunches can be set to move automatically during certain times of the day to minimize gaps. Online booking and the assistant will not book over lunches or blocked time.
Front desk
Open one screen each morning for what is waiting on your approval, who texted overnight, any issues flagged for the day, and who is on the clock.
Check-in and lobby board
Mark dogs in as they arrive, from the calendar or a screen at the desk, and see everyone in the building on one board.
Car check-in
Let clients check in from the parking lot by texting HERE or tapping the link in their reminder. Their whole household is marked arrived while keeping your lobby clear.
Step timing
Show bathers and apprentices a planned clock window for each step of the groom, so they can learn how to pace specific to your salon.
Appointment history
See who moved an appointment, when, and what changed. Nothing is deleted without a record.
Schedule optimization
Offer booking times that sit directly against appointments you already have, so the day fills without gaps. Set the packing rules per salon.
Clients and dogs
Keep every client and every dog in one place, and see it before the leash is in your hand.
Waffles
Goldendoodle, 62 lbs
Client and pet profiles
Store contact details, flags, notes, haircut history, second contacts, photos, and visit history.
Custom forms
Build your own forms question by question, then use one at booking, send it as a link, or fill it out at the desk. Completed forms save to the client's profile, and regulars are not asked twice.
Coat photos at booking
See the dog's condition before it is standing in your lobby. Heavy matting is flagged for a look with the extra time already added.
Vaccination tracking
Rabies, read off the photo
Expires Apr 2027
Photograph the rabies certificate and the expiry date is read off it automatically. A lapsed certificate shows a warning on the morning that dog is on your schedule.
Pre-groom briefs
Get a short read on the dog's behavior, last haircut and health notes right before check-in, without reading the whole file.
Report cards
Sam did great today!
Photo and rebook link attached
Send a photo, a quick note and a rebooking link to the client's phone before they pull out of the parking lot.
Client and pet profiles
Store contact details, flags, notes, haircut history, second contacts, photos, and visit history.
Custom forms
Build your own forms question by question, then use one at booking, send it as a link, or fill it out at the desk. Completed forms save to the client's profile, and regulars are not asked twice.
Coat photos at booking
See the dog's condition before it is standing in your lobby. Heavy matting is flagged for a look with the extra time already added.
Pre-groom briefs
Get a short read on the dog's behavior, last haircut and health notes right before check-in, without reading the whole file.
Messages and calls
Run every text, call and email from one number and one history per client.
Missed call, 7:43pm
Caller
Hi, do you have anything for a doodle this week? He's about 65 pounds.
Fresh Paws
For a 65 pound doodle a full groom is $138 and takes about 3 hours. Tuesday 10:00am or Thursday 1:30pm are open.
Caller
Tuesday works.
Fresh Paws
You're booked for Tuesday at 10:00am with Jess. I'll text your confirmation now.
AI booking assistant
Reply to client texts, answer questions and book the appointments worth taking while your hands are full. Anything urgent gets flagged for a human.
Confirmations and reminders
Send confirmations and reminders on your own custom schedule. A household with more than one dog gets a single message.
Two-way texting
Send, receive and reply to client texts from one place. Every text saves to the client's file, and unread ones stay flagged until a person replies.
Missed call text-back
Text a missed caller your booking link before they try the salon down the street. Voicemail comes back written out and summarized onto the client's file.
Email and text
Send the same message as an email in your salon's branding, from your salon's own address. Choose text, email or both for each kind of message.
Tag-triggered messages
Tag a dog or an appointment and the matching message sends itself. A puppy's first groom gets a text about what to expect, and a pelted dog gets after care information.
Voice receptionist
Answer the phone with the same assistant that runs your text line. It quotes prices from your own price list and books real openings. Anything sensitive goes to a person.
AI booking assistant
Reply to client texts, answer questions and book the appointments worth taking while your hands are full. Anything urgent gets flagged for a human.
Confirmations and reminders
Send confirmations and reminders on your own custom schedule. A household with more than one dog gets a single message.
Two-way texting
Send, receive and reply to client texts from one place. Every text saves to the client's file, and unread ones stay flagged until a person replies.
Missed call text-back
Text a missed caller your booking link before they try the salon down the street. Voicemail comes back written out and summarized onto the client's file.
Email and text
Send the same message as an email in your salon's branding, from your salon's own address. Choose text, email or both for each kind of message.
Tag-triggered messages
Tag a dog or an appointment and the matching message sends itself. A puppy's first groom gets a text about what to expect, and a pelted dog gets after care information.
Voice receptionist
Answer the phone with the same assistant that runs your text line. It quotes prices from your own price list and books real openings. Anything sensitive goes to a person.
Money
Checkout and point of sale
Take payment by card reader, card on file, a texted payment link they tap with Apple Pay, or cash. Checkout closes the appointment in the same step.
Gift cards
Sell online gift cards at your desk or straight from your booking page, and redeem them at checkout.
Reports
Track revenue, no-shows and late cancels, revenue by groomer, and your service mix. Every report can be exported.
Time clock
Staff can clock in from a pin pad on their phone or at your desktop. Time clock reports can be edited and reviewed for payroll.
Checkout and point of sale
Take payment by card reader, card on file, a texted payment link they tap with Apple Pay, or cash. Checkout closes the appointment in the same step.
Gift cards
Sell online gift cards at your desk or straight from your booking page, and redeem them at checkout.
Reports
Track revenue, no-shows and late cancels, revenue by groomer, and your service mix. Every report can be exported.
Time clock
Staff can clock in from a pin pad on their phone or at your desktop. Time clock reports can be edited and reviewed for payroll.
Your team
Set staff schedules, time off, and permissions in one place.
Staff schedules
Build schedules that repeat weekly, every other week, or for a single day. Approved time off blocks online booking as soon as it is saved.
Time off requests
Let groomers request time off from their own phone on a month calendar. Approving a request updates the schedule and blocks online booking automatically.
Staff logins and permissions
Invite staff by email or a text link, and choose what each staff, manager and owner account is allowed to change.
Weight limits and capabilities
Set which groomers take large dogs by weight limit. Online booking only offers groomers who can take the dog being booked.
Calendar sync
Give each groomer a private link that adds their shifts to Google, Apple or Outlook calendars. The link is read-only and can be revoked at any time.
Staff schedules
Build schedules that repeat weekly, every other week, or for a single day. Approved time off blocks online booking as soon as it is saved.
Time off requests
Let groomers request time off from their own phone on a month calendar. Approving a request updates the schedule and blocks online booking automatically.
Staff logins and permissions
Invite staff by email or a text link, and choose what each staff, manager and owner account is allowed to change.
Weight limits and capabilities
Set which groomers take large dogs by weight limit. Online booking only offers groomers who can take the dog being booked.
Calendar sync
Give each groomer a private link that adds their shifts to Google, Apple or Outlook calendars. The link is read-only and can be revoked at any time.
Running the business
Run one location or several, each with its own settings and reports.
Elm Street
Harbor Road
Multiple locations
Give each location its own hours, tubs, tables and staff. Every report can be split by location.
Your branding
Pick your colors and add your logo, and your booking page updates to match. Text contrast is adjusted automatically so the page stays readable.
Privacy lock
Hide money and schedules behind a PIN on the front desk machine while they stay open on your own phone.
Built-in assistant
Ask a question about your own salon and get taken straight to the right screen.
On your phone
Add Minouflow to your home screen and it runs like an app.
Multiple locations
Give each location its own hours, tubs, tables and staff. Every report can be split by location.
Your branding
Pick your colors and add your logo, and your booking page updates to match. Text contrast is adjusted automatically so the page stays readable.
Privacy lock
Hide money and schedules behind a PIN on the front desk machine while they stay open on your own phone.
Built-in assistant
Ask a question about your own salon and get taken straight to the right screen.
On your phone
Add Minouflow to your home screen and it runs like an app.
Get on the waitlist.
We built this to run our own salons, and now we are opening it up for demo test accounts. Tell us what you need while you are here, and it goes on the list of what gets built next.