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Salon software that answers your phone.

Books every dog by breed, coat, and groomer. Stops tub pileups before they happen. Built in our own two salons in Maine.

Fresh Paws Groomingtoday at 7:43pm

Missed call from (207) 555-0114

Sent as Fresh PawsHi, this is Fresh Paws Grooming. Sorry we missed you, we’re mid-groom. How can we help?
how much for a full groom? goldendoodle, about 65 lbs
For a 65 lb doodle a full groom is $138 and takes about 3 hours. Tuesday 10:00am or Thursday 1:30pm are open. Want one?
tuesday!!
You’re booked for Tuesday at 10:00am with Jess. If you can, text us a photo of the coat so we’re ready for you.

That price came from the salon’s own list, the opening was real, and the client only ever saw the salon’s name.

Your booking flow, smarter.

Hands-off booking does not have to mean losing control. From SMS to AI voice to your website, the system acts as a helpful guide for clients while quietly enforcing your limits. It answers their questions, catches overbooking risks, and stops large dogs from piling up on one schedule, keeping the day manageable for everyone.

Bella

Goldendoodle

65 lbs, curly coat

Full groom

3 hrs on the calendar$138

Tank

Beagle

24 lbs, smooth coat

Full groom

1 hr 15 min$62

Their owners tapped the same button. Minouflow worked out the price and the pacing from the breed.

The day builds itself to size. Real durations, service colors, no dead gaps, and the pileup flagged before it happens.

Search or book
8am9am10am11am12pm1pm

Jess

Bella

Full groom

Otis

Bath and tidy

Lunch

Wren

Puppy intro

Mara

Tank

Full groom

Scout

De-shed

Lunch

Piper

Full groom

Quinn

Moose

Full groom

Juno

Wash and go

Ivy

Waiting

Lunch

Tub conflict at 10am
Behind the scenes

Software that understands your salon.

01

Pricing by groups or breeds

Whether your salon prices by the breed, the size, or your own custom groups, Minouflow makes it easy to set your rules and automatically adjust the quotes.

02

Deposits and no-show protection

A no-show costs you the slot and the hour you held open for it. Ask for a deposit from everyone, from new clients only, or from the ones who have burned you before, and it comes off their bill at checkout.

03

Minnow AI booking concierge

While your hands are full, the system replies to texts, answers questions, and locks in the appointments actually worth taking.

04

Bring your book with you

Switching software usually means a weekend of retyping every client and dog. Send us your client list or your old calendar and Minouflow brings the appointments, the clients, and the dogs over before your first day on it.

05

A waitlist that fills itself

Cancellations do not mean spending hours trying to call down a list. The system automatically texts the right people on your waitlist to fill the gap for you.

06

Report cards

Send a photo, a quick note, and a rebooking link straight to their phone before they even pull out of the parking lot.

Protecting your team’s schedule.

No more lobby surprises

Getting a photo at booking means you know what condition the coat is in before the client is standing in front of you.

Last groom 5 months ago, coat looks matted. Added extra time and sent a matting waiver

Booking that respects boundaries

You know which dogs need extra care. Pin a note to their profile, and they will not be able to book into a spot or with a groomer that does not make sense.

Moose

Bernedoodle, 92 lbs

Gets anxious late in the day

Books withJessMaraQuinn

His owner books online and only ever sees Jess and Mara’s openings. Nobody has to make an awkward phone call.

The details you actually need

Nobody has time to read a novel before a groom. You get a quick cheat sheet on the dog's behavior and last haircut right before you take the leash.

Waffles, today at 9:00

Brief ready

Goldendoodle, full groom

Loves the blow dryer, hates the clippers near his paws
Last visit: ears trimmed short. Keep it that way
Settles fast if his person waits out of sight

Letting you actually focus on grooming.

Catching the after-hours bookings

Clients do not just call between 9 and 5. When they reach out in the evening, the system answers and books them overnight. You just wake up to a fuller schedule.

Keeping the lobby clear

A screen at the desk shows who has arrived and who is still waiting, so nobody has to shout across the salon to ask whether Bella's mom is here yet.

Sending them home happy

You do not have to play phone tag to let an owner know their dog is ready. It texts them a photo and a quick note, so they know exactly when to come back.

The phone gets answered.

You are mid-groom when the phone rings. Minnow AI answers and quotes your own prices. If the time works, it books the opening while the caller is still on the line.

(207) 555-0114On the call, 0:42

Caller

Hi, do you have anything for a doodle this week? He's about 65 pounds.

Minou

For a 65 lb doodle a full groom is $138 and takes about 3 hours. Tuesday 10:00am or Thursday 1:30pm are open.

Caller

Tuesday works.

Minou

You're booked for Tuesday at 10:00am with Jess. I'll text your confirmation now.

BookedConfirmation texted

When voice minutes run out, callers get a text back and the same booking finishes over SMS.

Everything else runs here too.

Checkout and point of sale

Take payment by card reader, card on file, a texted payment link they tap with Apple Pay, or cash. Checkout closes the appointment in the same step.

Reports

Track revenue, no-shows and late cancels, revenue by groomer, and your service mix. Every report can be exported.

Payroll

Pay periods and commission built on top of the hours already being tracked.

Multiple locations

Give each location its own hours, tubs, tables and staff. Every report can be split by location.

Gift cards

Sell online gift cards at your desk or straight from your booking page, and redeem them at checkout.

Custom forms

Build your own forms question by question, then use one at booking, send it as a link, or fill it out at the desk. Completed forms save to the client's profile, and regulars are not asked twice.

Built inside a working salon.

I own a grooming salon with two locations. Everything in Minouflow started as something that went wrong on my own floor.

I was paying good money for software that did not know what a coat takes or what my back room can hold. A schedule can look wide open and still be a day nobody can physically do.

So I built one that knows the difference. It went in at my own front desk first, on my own book, with my own groomers finding everything wrong with it.

They still run on it every day. Every change I make lands there before it reaches anybody else.

What it costs.

Minouflow was built and tested in our own two-location grooming salon, where the phone rings all day. Both plans are the complete platform. The only difference is whether Minouflow answers your phone.

Minouflow

$129per month, per location

The complete salon management and booking platform.

The complete Minouflow platform
3 bookable groomers per location
Scheduling and calendar
Client and pet management
Online booking and booking rules
Automated client texts and emails
Payments and deposits
Waitlist
Reports

Each groomer past 3 is $10 a month. Staff who do not take bookings are free.

Minouflow + Minnow AI

$229per month, per location

The complete Minouflow platform, and Minnow AI answers your phone.

Everything in Minouflow
Minnow AI answers your phone
Quotes from your own price book
Books against your real calendar and your booking rules
Knows the client and the dog when the number is on file
Call transcripts saved on the client
300 AI phone minutes per location each month
3 bookable groomers per location

Each groomer past 3 is $25 a month and adds 100 AI minutes. Staff who do not take bookings are free.

Founding salons

5 of 5 founding spots left

Start your 30-day free trial. Signing up as a founding salon extends it another 30 days while your account gets set up, and the first 5 salons keep these founding rates for three years.

Minouflow

$99a month, per location

Normally $129.

Minouflow + Minnow AI

$179a month, per location

Normally $229.

The founding rate is the plan price. Extra groomers, extra AI minutes and everything else are the same as they are for every salon.

Extra groomers, more than one location, and extra AI minutes are all on the pricing page.

See it before you pay for it.

Start your 30-day free trial and click around a sample salon. Setup, data migration and support are included on both plans when you subscribe.

Start your 30-day free trial